Privacy Policy

This site is owned and operated by Pacific Lutheran University. When you shop online with us, you can shop in confidence that we will not sell any information to a third party. We have included the following information to let you know how we will use your information.

Information Sharing

We collect and maintain nonpublic personal information. Your information is only shared with outside parties:

  • When necessary to complete your order (i.e., your credit card and billing information is shared with our bank for authorization and your delivery address is shared with our shipper),
  • When requested or required by law (government agencies, subpoenas, or other legal processes).

We use the personal information you supply to complete and ship your order. Your email address is used to send you an order confirmation and to alert you to any changes in the availability of the items you ordered (backorders, shipper delays, etc).

Because we offer services on behalf of PLU, your information (non-financial) may be shared within PLU to provide service to you or information to campus departments and/or services.

Personal Information

During the order process and while creating an account, you are asked for your contact, billing, and shipping information. This information is necessary to complete your order, verify your identity and contact you regarding your order.


When you visit Lute Locker, you are sent a cookie. A cookie is used to identify you at Lute Locker and to keep items in your shopping cart in between your visits.

Email Notification

Lute Locker will send emails to confirm your order and the status of the order or specific items. From time to time, Lute Locker may also send emails to let you know about changes to our site or product specials that may be of interest to you. We may also occasionally send you email about a campus event or service that you may be interested in.​